FAQ
Frequently Asked Questions
What is TallyPrime / Tally.ERP9? I have heard about Tally many times... Is it an Accounting Software?
Tally Prime is the latest generation software in the Tally Software Family. When launched way back in 1986, till 1995, earlier versions of Tally were purely the accounting software but post version 5 till today the software has been upgraded to the ERP level, which can handle Accounts, Finance, Inventory Management, Production / Manufacturing, Purchase / Sales Management, Banking and Payroll. Over and above it can handle most of the statutory compliances like GST and TDS for the organisations.
Why should I spend for buying expensive Tally Software License when it is available easily at free of cost through so many sources?
You may procure the license at Free of Cost but remember, it is a pirated software which is as good as theft. Nothing comes free of cost even the company who has developed the software (Tally Solutions Pvt. Ltd.) have to spend towards R & D, Salaries of Programming and Operations Team. Unless Tally Users buy this software by paying the organization cannot generate the required revenue to run the organization.
I can buy online through e-commerce portals like amazon, flipkart which is much cheaper than the rates offered by the Tally Partners
Yes. You have a choice to buy the software online but does it provide value for money? Do the online seller provide you the professional and proper installation of software? Does the seller provide hand holding training to you or your staff? Does a seller guarantee you of after sales support?
I have a knowledge of Tally Software functionalities completely, hence I do not need any installation service, training or after sales support. In this case I prefer to buy at a great bargaining rate or at a discounted rate through online portal.
We really appreciate your knowledge and your eagerness to update your knowledge about Tally Software. With due respect to the same, our study shows that many users claim to know the Tally Software fully but the average is just about 40% i.e. users just know the 40% capabilities of overall Tally Functionalities. Secondly, you should always be available to support your staff whenever they need any services / troubleshooting about Tally Software. Is it worth of spending your valuable time spending on R & D when the same work can be handled well by the skilled professionals?
Why Partner Charge for On-site Support or AMC?
Being a Tally Partner, we have to recruit a specified number of skilled resources including on-site personnel and programmers. This itself is a heavy cost in terms of salaries and travelling apart from the other overheads like Office Rent, Electricity, Mobile Expenses etc. With the average sale of 20 to 25 licenses it’s not possible to survive that too with the limited product margins. Hence we have to charge for the services we provide. We guarantee the best services and provide refund to the customer in case of non-satisfactory services.
Why TSS Renewals?
TSS Renewal is not compulsory. When you purchase the Tally license, it is always a perpetual (life time) license. The new license purchase is bundled with 1 year TSS Subscription but post expiry of the subscription period, the organisation has a choice to renew. Renewals provides a bundle of benefits including yearly updates and using Tally Remotely or Data Synchronization and many more like that…